Rates, Policies & FAQs
Payment Options & Rates
Single Class Pass $20. Expires 30 days after purchase. <purchase here>
5 Class Pass: $85. Expires 90 days after purchase. <purchase here>
All class passes are SHAREABLE. Simply give your pass code to whomever you like!
Want to see all your class pass options in one place? ONLINE STORE
HEY takes about 10 weeks off (no classes) July to mid-September. Passes that are set to expire during the summer break will be extended.
class Registration info
ZOOM CLASSES
Online registration only. Online registration closes when class starts.
You may purchase a single class pass for $20 or use your current HEY pass.
Class cancellation window closes 1 hour before class starts. If you can’t make it to a Zoom class, be sure to cancel out at least an hour before class starts.
If you do not cancel out of a Zoom class and do not show up, your class does not get returned to your account for future use.
LIVE CLASSES - live classes are currently “on sabbatical” until further notice!
Online registration available (12 spots) AND walk-ins (5 spots) welcome.
Register online to pay with a card or to use your current HEY pass.
Class cancellation window closes 1 hour before class starts. If you can’t make it to a Live class, be sure to cancel out at least an hour before class starts.
If you do not cancel out of a Live class and do not show up, your class does not get returned to your account for future use.
FAQs
How do I register for a class?
Head to the Yoga Classes page, check out the schedule, select the class you’d like to attend. The calendar is set on “weekly view” and the next available class is listed at the top. Follow the prompts through to the end.
If you registered for a Zoom class: you will receive the ZOOM info & link to join class in the confirmation email that is generated when you register. Don’t see the email? Check your spam/junk folders!
If you registered for a Live class: Live classes are held at Thrive Integrative Medicine at 3835 Spenard Rd, Anchorage, AK, 99517. Be sure to arrive at least 5 minutes early. No late arrivals. Read on for more info.
When does online registration close?
Online registration closes when the class starts to allow for those last-minute plans.
You may register online for any class up to 30 days in advance.
class cancelation policies
If you are not able to make a class you registered for, please cancel yourself out! Online cancelation for classes closes one hour before the class starts. You may cancel yourself out of any class at any time, as long as you do it at least one hour before the class starts. There is a “cancel this class” button near the bottom of your confirmation email.
Early Cancel:
This is what happens when you cancel out of class before the cancelation window closes 1 hour before the class start. There is no penalty for early canceling out of a class. Your class is automatically returned to your account for future use.
Late Cancel:
Zoom Class: A late cancel (aka: no-show) means you did not cancel out of class, nor did you take class. Your class will not be returned to your account for future use.
Live Class: A late cancel (aka: no-show) means you did not cancel out of class, nor did you take class. Your class will not be returned to your account for future use.
If you take a spot in a Live Class but can’t make it, please cancel your registration at least one hour before class starts so others may grab your spot. We’ll operate on a “three strikes” system - if you are a no-show to a Live Class more than 3 times, you will be blocked from registering online for Live Classes in the future. Remember, you can grab one of the 5 walk-in spots in available in each Live class!
If you arrived late to a Live class (maybe traffic was terrible or you got a flat tire, etc) and couldn’t get in (because the door was locked), please email Megan and let her know. She will return your class to your pass for future use!
refund policies
Heart Earth Yoga does not offer refunds on any purchase made through this website. This is for several reasons:
1) HEY is a one-woman operation and is expensive to run. Returning funds after they have been received is tough because they have already been used!
2) You have lots of options if you can’t use your pass. Share your code with your loved ones! Email Megan about applying the value of your pass towards a private yoga session, a customized yoga nidra recording or even towards any of the recordings in the Yoga Library.
3) You are always encouraged to reach out and ask for an expiration extension - this is granted in rare circumstances, but if you are unable to physically practice due to illness or injury, please let us know!
Didn’t find the answer to your question?
Email Megan and ask her directly! Please allow up to 3 days to receive a reply. megan@heartearthyoga.com
LATE ARRIVAL POLICIES
If you arrive late to a Zoom Class: more than likely you will not be admitted because your teacher is physically unable to reach the computer and is focused on teaching, not the zoom waiting room.
If you arrive late to a Live class: the door is locked right before class starts and classes always start on time! Because the front door is located far away from the practice space, the instructor will not be able to open the door for you - the focus will be on teaching, not monitoring the door for late-comers.
In short: DON’T BE LATE TO CLASS. This is also about respecting YOUR time, your instructor’s time and your fellow student’s time. We aren’t just doing a bunch of poses when we engage in our yoga practice. We are also learning how to manage our time, care for our space, consider others, and build our skills of mindfulness across many aspects of our life, not just in our yoga practice.
How do I buy a class pass ONLINE?
At the top of the scheduling calendar on the Yoga Classes page, there is a link that says “PURCHASE A PASS HERE.” Click on that link and it will take you to all of the options for class passes.
Every pass has an expiration date, so be sure to select the pass you think will best fit your needs and practice goals! (see “Payment Options & Rates” above)
Class Passes that are purchased online are good for Zoom classes AND Live classes!
WHAT IS ZOOM, WHAT IS LIVE?
Zoom classes are virtual classes, held via Zoom. You may use your phone, computer or tablet to join a class!
Live classes are in-person classes and are held at Thrive Integrative Medicine, located at 3835 Spenard Rd., Anchorage, 99517. Masks are optional. Please do not come to class if you are feeling unwell.
WHAT DO I NEED TO BRING WITH ME TO A LIVE CLASS?
BYOM: Please bring your own yoga mat and anything you love to use during class. We have blocks, blankets, bolsters and straps available for your use.
